Project Brief
A monthly dealer reserve disbursement process at Wachovia National Bank took approximately two weeks to complete. Elaine developed and documented Microsoft Access applications to automate the business process and reduce the time required to complete the monthly workflow.
Her role extended beyond development to requirements gathering, application testing, documentation and staff training.
Project Focus
Business Process Automation
Software Development
Requirements Analysis
Training & Documentation
Wachovia National Bank | Financial Services
The Challenge
The monthly dealer reserve disbursement process required approximately two weeks to complete, creating an opportunity to significantly improve the workflow through automation.
The Solution
Elaine developed Microsoft Access applications using VBA to automate the process. She gathered requirements, tested the applications, created user documentation and trained employees to use the new solution.
The Outcome
2 Weeks → 3 Days
The monthly dealer payment process was reduced from approximately two weeks to three days.
Business Impact
Automation transformed a lengthy recurring business process into a significantly faster workflow while providing employees with the documentation and training needed to use the solution.
Technical Approach
Microsoft Access • VBA • Business Process Automation • Requirements Gathering • Testing • User Training